1) How can I place order?
A: You can contact us by email about your order details, or place order on line.
2) How can I pay you?
A: after you confirm our PI, we will request you to pay. T/T , western Union are the most usual ways we are using, and you also can pay by alibaba tradeassurance, it can accept Credit card, e-Checking and T/T bank transfer.
3) How about the after-sale service?
A: Our machine guarantee 12 month, the consumable parts include the printhead are no guarantee. We supply the on line technology even machine out of guarantee.
4) I need the printhead and spare parts for replacement, how do I know they suit for my printer?
A: Please tell us your printer brand, model number, and its better to take photo to us for check, so that we can confirm.
5) After I bought the printhead and spare parts, how many days can I get them?
A: We can delivery the goods in 3 days, different address will be take different time to arriaved, if choose DHL/UPS/FEDEX will take about 3-5days, if choose EMS, will take about 7-30days, so that please make an purchase plan ahead, you can buy some parts for reserve to avoid any problem suddenly happen,
